The data we collect about you
We may request that you voluntarily supply us with personal information, including your email address, postal address, telephone numbers (home, work or mobile), and other personal information for such purposes as correspondence, placing an order, or requesting an estimate.
We also collect and use business data including company name, brand guidelines, logos, artwork and project specific details to enable us to provide services to you. This is not deemed personal data.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Users contacting us through our website do so at their own discretion and provide any personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required. With the exception of compliance to share data with the legal authorities to fulfil our obligations under UK law, we will never share your data with any third party without your consent.
When submitting a form on this website, the submitted data is sent to us via email. We use this data to contact you in relation to your enquiry. Access to data we collect is limited to members of our staff who require that data to perform their duties.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you information on our products and services through a mailing list system.
How do we use the information that you provide to us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may use the information we collect to notify you about new services and special offers we think you will find valuable. You are allowed at any time to notify us of your desire not to receive these offers.
Data collected by third parties
What are cookies?
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Website visitor tracking
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Downloads & media files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third-party anti-virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third-party anti-virus software or similar applications.
Social media policy & usage
While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging, or sharing information, with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion.
External website links & third parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.